Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment

Students with a Qualifying Life Event

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Late-Spring Minimester waiver deadline ended 03/17/23. The online waiver system can no longer accept new waiver requests.

Claims

COVID-19 Resources

Enhanced Products

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Aetna Student Health
P.O. Box 981106
El Paso, TX  79998
1-877-480-4161
Aetna Customer Service
1-800-556-1555
24 Hour Informed Health Line

Cigna Dental

This service is not administered by Academic HealthPlans.
1-866-438-2446
Press 3 then press 2

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected